Refunds
UsenetGuide does not prorate service in less than one month increments. No refunds will be given under any circumstances, for periods less than one month. No refunds will be considered for accounts deleted for violation of our Terms of Service or Acceptable Use Policy.

Duplicate Accounts
Creation of multiple accounts will require payment in full for each account created. Cancellation and refund provisions apply to each account, without regard to any other accounts you may have with UsenetGuide.

Cancellation
Your UsenetGuide service can be cancelled at any time. Depending on how you subscribed to our service you may need to cancel differently. Users paying through Paypal may cancel directly on their PayPal account, users paying via money order and credit card may cancel by contacting support.

All accounts are renewed automatically until a cancellation request is received except in the case of money order payments, those accounts do not renew after the paid membership expires.

Cancellations of regular accounts must be entered 3 days prior to the end of the current service period in order for them to take effect before the next service period begins. Cancellations submitted after the next service period begins, will take effect when that next service period is completed.